Impartiality  is the Presence of Objectivity. Impartiality is defined as “Objectivity means that conflicts of interest do not exist, or are resolved so as not to adversely influence subsequent activities of the accreditation body” in ISO/IEC 17011. 

The accreditation body shall be responsible for the impartiality of its accreditation activities and shall not allow commercial, financial or other pressures to compromise impartiality. 

The Board of Directors shall ensure that impartiality is ensured in accreditation activities and that all NAC employees act in accordance with the principle of impartiality within the scope of the issues specified in this manual.

The Board of Directors is responsible for evaluating the applications related to impartiality and ensuring that the measures taken to eliminate the objectivity and the risk management processes are made public.

Due to their direct contact with the NAC documents and staff, the impartiality of the auditors' relationship with the NAC should be questioned and any risk of objectivity, if any, should be eliminated.

It is important to identify, eliminate and monitor the risks of the Technical Expert (s) right from the outset since the application of CAB in the process of accreditation takes place in the process from receipt of application to notification of accreditation.

The measures to be taken to ensure impartiality in the certification process or to minimize the risk starting from the application of CAB shall be carried out in the following order. However, the measures to be taken shall not be limited to these. 

Identify the threat to impartiality

Determine the effect of impartiality, What is acceptable risk?

Evaluate the risks and decide on precautions (Control Measures likely to Mitigate Risk)

Record findings and implement Control Measures if needed

Review your assessment periodically and update if necessary

Policies and principles of impartiality