· The CAB agrees to commit to fulfil continually the requirements for accreditation for the scope for which accreditation is sought or granted and to commit to provide evidence of fulfilment. This includes agreement to adapt to changes in the requirements for accreditation.

· The CAB shall adhere to and comply with the procedures related to the scope of accreditation and the accreditation rules of NAC. Failure to do so will result in the initiation of necessary actions in accordance with the PR.017-NAC Procedure for the Accreditation of Conformity Assessment Bodies.

· The CAB shall deliver the signed Accreditation Application and Notification from the CAB outside of the Economy form along with this Agreement.

· The CAB undertakes to upload the documents and records required in the application into the spaces allocated in the NAC website within the timeframe specified in the relevant NAC documents, and always keep the same up to date.

· The CAB undertakes to make available an adequate number of its staff during the assessment to guide the NAC assessment team.

· The CAB agrees to arrange the witnessing of conformity assessment activities when requested by NAC.

· The CAB agrees to grant NAC access to personnel, locations, equipment, information, documents, and records related to the scope of accreditation.

· The CAB undertakes to agree with the assessment team and date as provided by NAC except where it provides a reasoned request for change to which NAC agrees.

· The CAB may not, save for a valid reason, request a postponement of the assessment dates agreed to in writing.

· The CAB shall notify, 15 days in advance, any intended changes to its legal status and address of operation. CAB agrees that, following such notification, NAC evaluates its status and takes a new decision on its accreditation. NAC suspends the accreditation in scopes that are identified as having been affected from the relocation following the change of address (for laboratories). CAB informs NAC in writing when it is ready for assessment following the suspension decision. NAC conducts the assessment as soon as possible and removes suspension if there is no non-conformity that prevents the maintenance of accreditation.

· The CAB, whose accreditation has been partially or fully suspended for any reason, agrees that its accreditation shall be partially or fully withdrawn if the accreditation assessment and decision processes are not completed within the maximum suspension time specified in the relevant NAC documents.

· The CAB notifies NAC in writing within 15 days any changes in its shareholding and management and changes (quality management system, personnel, equipment, scope etc.) that affect activities covered by the accreditation. Following such notification, NAC shall evaluate the status of CAB and may decide, depending on the nature of the change, to make no changes to its accreditation status, or suspend or withdraw the accreditation partially or fully, or require on-site assessment.

· The CAB undertakes to submit the records of corrective actions taken for non- conformities identified by NAC within the time specified in the relevant NAC documents from the date of assessment. Where there are non- conformities identified by the assessment team that require on-site follow-up assessment, CAB agrees to an on-site follow-up assessment to observe the corrective actions on site.

· In addition to the assessments, the CAB undertakes to initiate corrective actions for communicated notices (complaints, correction, improvement etc.) after evaluated by NAC, and submit the records of such activities to NAC within the time specified in the relevant NAC documents.

 · The CAB shall be under obligation to take measures during the assessment for occupational safety and health for the assessment team designated by NAC.

· The CAB undertakes, during the accreditation assessment, to conduct a number of certification audits as specified in the relevant NAC documents on the site under the supervision of NAC assessors (for certification bodies).

· The CAB undertakes, during the accreditation assessment, to conduct a number of inspection activities as specified in the relevant NAC documents on the site under the supervision of NAC assessors (for inspection bodies).

· The CAB agrees to conduct the testing/calibration activities required by the assessment team under the supervision of the NAC assessment team (for laboratories).

· The CAB agrees to have legally enforceable arrangements with their clients that commit the clients to provide, on request, access to accreditation body assessment teams to assess the conformity assessment body’s performance when carrying out conformity assessment activities at the client’s site. The CAB agrees to include clauses in the contracts it enters into with its clients that enable the AB, where applicable and as deemed necessary, to conduct on-site visits to examine the services provided on- site or at client’s site by the CAB and to obtain the necessary information related to the audits conducted by the CAB.

· NAC may conduct unscheduled assessment/visit on the CAB and CAB’s clients. The CAB agrees to accept such assessments and to collaborate with the assessment team formed for this purpose.

· The CAB shall not use its accreditation in any manner that could potentially harm the reputation of the accreditation body. This includes, but is not limited to, engaging in misleading or deceptive advertising, making false claims about the accreditation, or using the accreditation in a way that implies endorsement of products or services beyond the scope of the accreditation. Additionally, the CAB must avoid actions or business practices that could be perceived as unethical or illegal under the purview of the accreditation received.

· The CAB undertakes to follow up those legislation, standards and documents in Section 1 of this Agreement as relate to its field of activity, and implement the changes and requirements issued by NAC within the prescribed timeframe.

· The CAB undertakes to use the NAC accreditation mark and certificate after the accreditation decision is taken and within the scope.

· The CAB shall not use the NAC accreditation mark and certificate for any department, affiliates or subsidiaries not in the scope of the accreditation certificate, or for conformity assessment subjects and activities not in the scope of the certificate.

· The CAB shall use the accreditation certificate and scope together; it shall not reproduce partially.

· The CAB shall not transfer the use of the NAC accreditation mark and certificate to third parties.

· The CAB shall comply with the rules in the relevant NAC guides (such as GL.007-NAC and GL.017-NAC.TCL) and ILAC, IAF documents when using the NAC accreditation mark and ILAC, IAF MLA/MRA marks.

· The CAB agrees to share with NAC the results of reports drawn up by the regulatory agencies for proficiency tests and inter-laboratory comparison schemes participated by the CAB.

· The CAB undertakes, where requested by NAC, to participate in the proficiency tests / inter-laboratory comparison schemes by APAC/IAF/ILAC or other schemes as designated by NAC.

· The CAB undertakes to submit to NAC the information and records requested by NAC within the time notified.

· NAC may, in addition to routine assessments, initiate scheduled or unscheduled assessment on the CAB upon notification (complaint, notices etc.) communicated to NAC or information/news obtained by NAC. The CAB shall be under obligation to agree to such assessments. Where as a result of such assessment, the complaint or notification relating to the body is confirmed, the expenses for such assessment shall be charged to the said body. Where no non-conformity identified in the said body, the assessment quote shall not be charged to the assessed body. Furthermore, the CAB shall assist in the investigation and resolution of any accreditation-related complaints about the said CAB referred to it by NAC.

· The CAB shall be under obligation to notify NAC of the meeting venue and dates of the impartiality committee or of any other committees assuming such function one month in advance. NAC may dispatch, as it deems necessary, observes to such meetings (for certification bodies).

· The CAB agrees that, where requested by NAC, the CAB shall give NAC the information concerning certification applications, assessment schedule, assessment team, examination scheme, examiners, certification activities, testing/calibration applications, information related to testing/calibration activities, assessment reports, examination records, testing/calibration reports, charging basis, charges required for each job in relation to its conformity assessment activities.

· The CAB undertakes to keep confidential the information, documents and records of NAC, including but not limited to commercial information, assessment reports, assessment team information, and other information that are not open to the public access, and not disclose such documents, records and information to third parties without NAC’s consent.

· When the CAB’s accreditation status is as specified (suspended, withdrawn, or expired), the CAB may not use the accreditation logo in its activities or certificates, nor make claims or references implying that it is accredited by NAC. Should the accreditation status of the CAB be suspended, withdrawn, or expired, the CAB will be subject to a penalty fee equivalent to the most recently billed accreditation fee for any certification activities conducted, certificates issued, or claims of accreditation made contrary to the terms of accreditation, and relevant legal action will be initiated without delay. These conditions shall be accepted as an integral part of the accreditation agreement between the parties and shall come into effect.

· The CAB shall be responsible for all travel and accommodation expenses of the assessment team. The hotels and similar accommodations to be arranged shall be at least four-star or equivalent, ensuring appropriate standards of comfort, service, and security are maintained. Should the CAB provide certification to any standard used as a basis for accrediting CABs e.g. ISO/IEC 17025 or ISO 15189), NAC shall initiate its process for suspension of accreditation.

· The CAB agrees to allow NAC to examine, and share with NAC, all its documents and records (including client contracts, reports, records etc.) relating to the quality system and conformity assessment activities relevant to the scopes for which it has requested accreditation. Where the assessment team requests for the purposes of collecting objective evidence, it agrees to deliver the copies of such documentation to the assessment team.